Terms & Conditions

Overview

This website is operated by Express Heat Therapy. Throughout the site, the terms “we”, “us” and “our” refer to Express Heat Therapy. We offer this website, including all information, tools, and services, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service. These terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.

If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services to you.

1. Online Store Terms

  • By agreeing to these terms, you confirm that you are at least the age of majority in your jurisdiction.
  • You may not use our products for any illegal or unauthorized purpose.
  • You must not transmit any viruses, malware, or code of a destructive nature.
  • A breach or violation of any terms will result in immediate termination of services.

2. General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.
  • Your content (excluding credit card information) may be transferred unencrypted across networks.
  • You agree not to reproduce, duplicate, or exploit any portion of the service without express written permission.

3. Accuracy, Completeness, and Timeliness of Information

  • We are not responsible if information on this site is inaccurate, incomplete, or outdated.
  • The material provided is for general information only and should not be relied upon without consulting more accurate sources.
  • Historical information is provided for reference only and is not guaranteed to be current.

4. Modifications to the Service and Prices

  • Prices for our products are subject to change without notice.
  • We reserve the right to modify or discontinue any service at any time without notice.
  • We shall not be liable for any modifications, price changes, suspensions, or discontinuations.

5. Products or Services

  • Some products may be available exclusively online and have limited quantities.
  • We reserve the right to limit sales to any person, region, or jurisdiction.
  • We do not guarantee that the quality of products or services will meet your expectations.

6. Accuracy of Billing and Account Information

  • We reserve the right to refuse any order you place with us.
  • You agree to provide current and accurate purchase and account information.
  • For more details, please review our Return Policy.

7. Optional Tools

  • We may provide third-party tools, but we have no control over them.
  • You use these tools at your own risk.
  • Any new features or tools added will also be subject to these Terms of Service.

8. Third-Party Links

  • Some content or services may include materials from third parties.
  • We are not responsible for third-party content, accuracy, or transactions.
  • Any issues with third-party products should be directed to the respective third party.

9. User Comments, Feedback, and Submissions

  • Any content submitted by you may be edited, copied, published, and distributed by us without restriction.
  • We are not obligated to maintain comments in confidence, pay compensation, or respond to comments.
  • Your comments must not contain unlawful, abusive, or obscene material.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, Inaccuracies, and Omissions

  • Occasionally, there may be errors in pricing, descriptions, or promotions.
  • We reserve the right to correct errors, update information, or cancel orders at any time.

12. Prohibited Uses

You are prohibited from using the site for:

  • Unlawful activities
  • Fraudulent or misleading information
  • Uploading harmful viruses or malware
  • Harassment, discrimination, or hate speech
  • Interfering with security features of the website

We reserve the right to terminate your use of the site if you violate these terms.

13. Disclaimer of Warranties & Limitation of Liability

  • We do not guarantee that the service will be uninterrupted, secure, or error-free.
  • Your use of the service is at your own risk.
  • We are not liable for any direct, indirect, incidental, punitive, or consequential damages.
  • We provide a 1-year warranty on our products, covering manufacturing defects and malfunctions under normal use. Warranty claims must be made within one year of purchase with valid proof of purchase.

14. Indemnification

You agree to indemnify and hold harmless Express Heat Therapy and its affiliates, officers, directors, and employees from any claims or demands.

15. Severability

If any part of these Terms of Service is found unenforceable, the remaining provisions will still apply.

16. Termination

  • These terms are effective until terminated by either party.
  • We may terminate your access at any time if you violate any of these terms.

17. Entire Agreement

These Terms of Service constitute the entire agreement between you and Express Heat Therapy regarding your use of the service.

18. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Canada.

19. Changes to Terms of Service

  • We reserve the right to update, change, or replace any part of these terms.
  • Your continued use of the site constitutes acceptance of these changes.

20. Contact Information

For any questions regarding these Terms of Service, please contact us at support@expressheattherapy.com